Community Programs Support Specialist

BronxWorks; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

BronxWorks seeks a full-time team member for the Jerome Avenue Men's Shelter (JAMS) in Bronx, NY. The role involves assisting clients with concrete needs, managing supply inventories, and performing extensive clerical duties.

Candidates should have a high school diploma and 1–2 years of experience; a driver's license is preferred for daytime shifts. The position supports housing and social services, including data entry, intake processing, and coordination of errands.

Qualifications

• High school diploma or equivalent.
• One to two years relevant experience preferred.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
• Proficiency in basic filing principles.
• Driver's License from the state of residence is preferred, but required for 8 am - 4 pm shift.

Responsibilities

• Assist clients with concrete needs (e.g., hygiene products, linens, MetroCards, laundry detergent, dorm access, etc.).
• Oversee weekly under bed cleanouts and linen exchanges.
• Manage use of bed bug oven.
• Monitor client laundry room as necessary.
• Manage client property storage and dispose of client property in accordance with policy.
• Manage inventory of hygiene products, linens, and other client supplies.
• Ensure that supplies remain adequately stocked in appropriate locations (e.g., office supplies, cups for water, etc.).
• Assist in bed count and census management (for night shift).
• Complete new client intakes, including conducting immediate needs assessment, reviewing and signing appropriate client forms, and entering data in appropriate databases.
• Pick up and deliver packages and complete other errands as assigned.
• Escort clients to appointments or other locations as necessary either by using agency vehicle or public transportation.
• Provide general clerical support, including filing, faxing, typing, photocopying and sorting mail.
• Enter client and program data into computer databases and other tracking systems.
• Assist in the preparation of mailings.
• Answer telephones, relay messages and greet clients and other visitors Perform additional duties as assigned.
• Perform additional duties assigned.

Skills

Modern business communications

Filing principles

Computer literacy

Education

High school diploma or equivalent

Job description

BronxWorks seeks a full-time team member for the Jerome Avenue Men's Shelter (JAMS) in Bronx, NY. The role involves assisting clients with concrete needs, managing supply inventories, and performing extensive clerical duties.

Candidates should have a high school diploma and 1–2 years of experience; a driver's license is preferred for daytime shifts. The position supports housing and social services, including data entry, intake processing, and coordination of errands.