Community Outreach & Enrollment Specialist

Upward Health, Inc.; Romeoville (IL); On-site; USD 32,000 - 36,000; Full time

Job summary

Upward Health, Inc. is seeking a Community Outreach Specialist to establish the company’s presence in the community and engage potential patients. You will educate patients about Upward Health’s services, encourage enrollment, and manage a personal caseload using phone outreach and in-person visits when needed.

The role requires strong communication, relationship-building, and organization. You will collaborate with the Outreach Manager and team to drive patient access to care and ensure a

Qualifications

• Excellent verbal communication and persuasive abilities.
• Strong interpersonal skills to build trust and rapport.
• Organizational and multitasking skills to manage a personal caseload.
• Self-motivated with ability to work independently and meet goals.
• Comfortable in fast-paced environments with adaptable outreach methods.
• Proficient in using computer systems for documentation and outreach management.
• Flexible in phone, in-person meetings, and mailings outreach approaches.
• Fluency in English; Spanish is a plus.

Responsibilities

• Educate patients about Upward Health’s offerings and enrollment into programs.
• Manage a personal caseload with phone outreach and in-person visits as needed.
• Engage patients through community-based strategies and outreach efforts.
• Document patient interactions accurately in the company systems.
• Coordinate with the Outreach Manager and team to ensure program success.

Skills

Strong verbal communication

Interpersonal skills

Relationship building

Time management

Self-motivated

Adaptability

Documentation skills

Bilingual English/Spanish a plus

Job description

Upward Health, Inc. is seeking a Community Outreach Specialist to establish the company’s presence in the community and engage potential patients. You will educate patients about Upward Health’s services, encourage enrollment, and manage a personal caseload using phone outreach and in-person visits when needed.

The role requires strong communication, relationship-building, and organization. You will collaborate with the Outreach Manager and team to drive patient access to care and ensure a