Community Outreach & Enrollment Specialist

Upward Health, Inc.; Plainfield (IL); On-site; USD 32,000 - 36,000; Full time

Job summary

Upward Health, Inc. is seeking a Community Outreach Specialist to establish the company’s presence in the community and educate potential patients about services. The COS will manage a personal caseload, prioritizing phone outreach, with in-person visits as needed, and will work with the Outreach Manager to drive enrollment into programs.

The role emphasizes patient engagement, adaptability to various outreach methods, and collaboration with team members to ensure successful outreach outcomes.

Qualifications

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills with the ability to build trust and rapport.
• Strong organizational and multitasking skills to manage a personal caseload efficiently.

Responsibilities

• Educate patients about Upward Health’s offerings and enroll them into programs.
• Manage a personal caseload with phone outreach and in-person visits.
• Document patient information accurately in the company systems.
• Engage patients with empathy and adapt outreach strategies to individual needs.
• Collaborate with team members and the Outreach Manager to meet outreach goals.

Skills

Strong verbal communication

Excellent interpersonal skills

Strong organizational skills

Self-motivated

Adaptability in fast-paced env.

Proficient with computer systems

Flexible outreach methods

English and Spanish proficiency

Job description

Upward Health, Inc. is seeking a Community Outreach Specialist to establish the company’s presence in the community and educate potential patients about services. The COS will manage a personal caseload, prioritizing phone outreach, with in-person visits as needed, and will work with the Outreach Manager to drive enrollment into programs.

The role emphasizes patient engagement, adaptability to various outreach methods, and collaboration with team members to ensure successful outreach outcomes.