Assistant Community Manager — Resident Services & Rentals

Lancaster Campus; Philadelphia (Philadelphia County); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Lancaster Campus is seeking an Experienced Assistant Community Manager to join our Housing team serving college students. You will handle resident financial records, collect rents, and keep delinquency low while coordinating with maintenance and staff to ensure a smooth living experience.

Key duties include updating Entrata with move-ins and payments, producing daily reports, processing invoices, and delivering notices as needed.

Qualifikationen

• High school diploma required.
• Accurate typing and record keeping.
• Proficient computer skills and math ability.
• Experience with Entrata preferred.
• Strong customer service and deadline-driven.
• Ability to work in a fast-paced environment with accuracy.

Aufgaben

• Maintain resident information in Entrata; process move-ins/outs.
• Update rents, deposits and fees daily; issue notices as needed.
• Assist in rent collection and provide receipts.
• Deposit receipts and reconcile bank deposits daily.
• Update delinquency, vacancy, and activity reports.
• Route service requests to maintenance and follow up.
• Prepare and deliver late and legal notices.
• Maintain logs and filing systems; assist monthly reports.
• Answer phones; onboard new residents; input vendor data.

Kenntnisse

Typing

Record keeping

Customer service

Attention to detail

Entrata knowledge

Time management

Ausbildung

High school diploma

Tools

Entrata

Jobbeschreibung

Lancaster Campus is seeking an Experienced Assistant Community Manager to join our Housing team serving college students. You will handle resident financial records, collect rents, and keep delinquency low while coordinating with maintenance and staff to ensure a smooth living experience.

Key duties include updating Entrata with move-ins and payments, producing daily reports, processing invoices, and delivering notices as needed.