Community Operations & Leasing Assistant

Greystar; Philadelphia (Philadelphia County); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability & Life insurance

Paid time off

Sabbatical after 10 years

401(k) matching

Parental leave

Employee assistance program

Housing discount

Job summary

Greystar is seeking an Assistant Community Manager to support the Community Manager in managing financial and operational aspects of the property. The role involves handling accounting tasks, rent collections, deposits, and reporting through property management software, while ensuring lease enforcement and customer satisfaction.

Qualified candidates have 1–3 years in property management and strong communication skills.

Qualifications

• Bachelor’s degree preferred; 1–3 years in residence life or property management; strong customer service background.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated; ability to work independently and with a team.

Responsibilities

• Collects and posts rent, fees, and other payments; prepares daily deposits and reconciles bank accounts; prepares financial reports.
• Operates property management software (Yardi/OneSite/Entrata) and updates records accurately.
• Reviews resident files to identify delinquent balances; communicates with residents and enforces lease terms to maximize revenue.
• Reviews vendor invoices, codes charges, and coordinates with accounting and owners for payment approvals.
• Assists in evictions per policy, processes move-outs, and ensures compliance with legal requirements.
• Supports leasing and marketing by greeting prospects, collecting information, showing apartments, and assisting in applications.

Skills

Detail-oriented

Excellent communication

Customer service

Lease enforcement

Driving license

Education

Bachelor's degree in Business Management or related field

Tools

Yardi

OneSite

Entrata

Job description

Greystar is seeking an Assistant Community Manager to support the Community Manager in managing financial and operational aspects of the property. The role involves handling accounting tasks, rent collections, deposits, and reporting through property management software, while ensuring lease enforcement and customer satisfaction.

Qualified candidates have 1–3 years in property management and strong communication skills.