Community Office Leader: Growth, Service & Engagement

Cnb-Financial-Corporation; Warren (Warren County); On-site; USD 55,000 - 85,000; Full time

Job summary

CNB Financial Corporation is seeking an Office Manager to lead branch operations, mentor the team, and deliver outstanding, personalized service to customers while upholding the bank's core values.

Key duties include monitoring performance metrics, driving loan and deposit growth through proactive client relationships, managing daily office operations, and guiding staff development and scheduling.

Qualifications

• A high school diploma or GED is required, with related experience and secondary education preferred.
• Background screening will be conducted.
• Strong communication and interpersonal skills to work with clients and colleagues.

Responsibilities

• Monitor branch performance metrics and implement strategies to meet goals.
• Drive and grow the office's loan and deposit portfolios through proactive client relationship management, business development, and community engagement.
• Manage the office's daily operations, including cash flow, reporting, account management and security procedures.
• Ensure customer satisfaction by addressing inquiries, resolving issues, and improving service processes.
• Lead the branch team while promoting employee development, assist with recruitment, scheduling and evaluations.
• Focus on driving strategic growth through innovative business development initiatives and strong client relationship management.

Skills

Language skills

Technology skills

Mathematics skills

Reasoning ability

Physical demands

Education

High school diploma or GED

Tools

Core transaction system

Debit card system

Statement processing system

Office equipment

Job description

CNB Financial Corporation is seeking an Office Manager to lead branch operations, mentor the team, and deliver outstanding, personalized service to customers while upholding the bank's core values.

Key duties include monitoring performance metrics, driving loan and deposit growth through proactive client relationships, managing daily office operations, and guiding staff development and scheduling.