Community Office Leader: Growth, Service & Strategy

ERIEBANK; Millcreek Township (PA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401K with company match

Paid Time Off & Holidays

Leave policies

Employee Assistance Program

Health & Wellness Program

Job summary

ERIEBank seeks an Office Manager to model our core values, lead the team, and deliver outstanding, personalized service to customers. The role focuses on driving performance, developing staff, and overseeing branch operations in a customer-centric environment.

You will monitor performance, grow loan/deposit portfolios, and manage daily operations while ensuring security and compliance. Strong leadership and relationship-building are essential for success in this position.

Qualifications

• LANGUAGE SKILLS: Read, comprehend, and interpret documents with professional communication.
• TECHNOLOGY SKILLS: Use telephone systems; digital literacy; basic enterprise software.
• MATHEMATICAL SKILLS: Basic arithmetic across units of measure.
• REASONING ABILITY: Apply common sense; solve problems with multiple variables.
• PHYSICAL DEMANDS: Desk-based work; may lift up to 25 pounds; travels occasionally.

Responsibilities

• Monitor branch performance metrics and meet goals.
• Grow loan and deposit portfolios via client relationships and community engagement.
• Manage daily operations: cash flow, reporting, account management, security.
• Address inquiries, resolve issues, improve service processes.
• Lead branch team; recruit, schedule, and evaluate staff.
• Drive strategic growth through business development and relationships.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Physical demands

Education

High school diploma or GED

Job description

ERIEBank seeks an Office Manager to model our core values, lead the team, and deliver outstanding, personalized service to customers. The role focuses on driving performance, developing staff, and overseeing branch operations in a customer-centric environment.

You will monitor performance, grow loan/deposit portfolios, and manage daily operations while ensuring security and compliance. Strong leadership and relationship-building are essential for success in this position.