Community Office Manager: Lead Frontline & Growth

ERIEBANK; Ashtabula (OH); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Holidays

Leave Policies

Employee Assistance

Wellness Program

Loan Rates

Student Loan Paydown

Rewards & Recognition

Job summary

ERIEBANK seeks a Community Office Assistant Manager to support daily branch operations, customer service, and staff coordination in our Ohio market. You will help supervise front line employees, assist customers, and contribute to branch performance while upholding the bank's service standards.

The role emphasizes collaboration, integrity, and client focus, with opportunities to develop leadership skills, train team members, and participate in community initiatives within CNB Financial

Qualifications

• Language skills: read, comprehend, interpret documents; professional communication and interpersonal abilities.
• Technology skills: basic digital literacy including email, internet, and banking systems.
• Mathematical skills: able to perform basic arithmetic, ratios and simple calculations.
• Reasoning ability: apply common sense to follow instructions and solve problems.
• Physical demands and work environment: desk-based work with occasional lifting and travel as needed.

Responsibilities

• Assist in supervising front line employees and daily banking operations.
• Support customer inquiries and resolve basic service issues.
• Monitor transaction accuracy, compliance, and branch cash control.
• Contribute to branch sales goals and track performance metrics.
• Help train, coach and develop front line employees.
• Develop and maintain professional COI relationships with internal partners.

Skills

Language Skills

Technology Skills

Mathematical Skills

Reasoning Ability

Physical Demands

Education

High School Diploma or GED

Job description

ERIEBANK seeks a Community Office Assistant Manager to support daily branch operations, customer service, and staff coordination in our Ohio market. You will help supervise front line employees, assist customers, and contribute to branch performance while upholding the bank's service standards.

The role emphasizes collaboration, integrity, and client focus, with opportunities to develop leadership skills, train team members, and participate in community initiatives within CNB Financial