Community Office Generalist: Customer Care & Records

Health Care and Rehabilitation Services; Brattleboro (VT); On-site; USD 27,552 - 33,250; Full time

Benefits offered by this job

3 weeks paid vacation

Excellent health/dental/vision coverage

9 paid holidays

1 week of personal time

Job summary

Health Care and Rehabilitation Services in Brattleboro, Vermont is seeking an Office Generalist to enhance customer service and manage medical records. This full-time role requires a high school diploma or GED and emphasizes strong customer service and communication skills. The position offers 3 weeks of paid vacation, 9 paid holidays, and excellent health/dental/vision coverage. HCRS is recognized as one of Vermont's Best Places to Work, promoting staff wellness and work-life balance.

Qualifications

• Strong customer service skills, effective communication skills and be detail-oriented.
• The ability to maintain compliant medical records per state and federal regulations.
• A conscientious work pattern which elicits the confidence of coworkers, external contacts, and individuals receiving services.
• Strong cooperation and collaboration skills.

Responsibilities

• Keep the local office running effectively and efficiently.
• Act as a bridge between clinical staff, administrative staff, and individuals receiving services.
• Provide customer service and manage medical records.

Skills

Strong customer service skills

Effective communication skills

Detail-oriented

Cooperation and collaboration skills

Education

High school diploma or GED

Job description

Health Care and Rehabilitation Services in Brattleboro, Vermont is seeking an Office Generalist to enhance customer service and manage medical records. This full-time role requires a high school diploma or GED and emphasizes strong customer service and communication skills. The position offers 3 weeks of paid vacation, 9 paid holidays, and excellent health/dental/vision coverage. HCRS is recognized as one of Vermont's Best Places to Work, promoting staff wellness and work-life balance.