Community Office & Administration Manager

Fieldstone-Rolling-Bay; Bainbridge Island (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Fieldstone-Rolling-Bay seeks a diligent Business Office Manager to oversee administrative functions, billing, payroll coordination, and HR processes. You will interact with residents, families, staff, and vendors to ensure accurate financial records and smooth operation.

The role requires strong communication, organization, and customer-service skills, with a flexible schedule including weekends. Experience in long-term care administration is a plus.

Qualifications

• AS degree or equivalent experience.
• Food Handlers card required.
• Basic bookkeeping course or experience recommended.
• Good computer skills and aptitude to learn company applications.
• Excellent customer service and hospitality abilities.
• Ability to work with residents and staff with compassion.
• English reading/writing/speaking required.
• Criminal background and fingerprint check required.
• Flexible schedule including weekends and holidays.
• Knowledge of administrative codes for assisted living is a plus.

Responsibilities

• Plans, develops, organizes, implements and evaluates business office goals, policies, and procedures.
• Answers phones, greets visitors, and coordinates vendors as necessary.
• Keeps regular office hours.
• Responds to families and staff members with compassion and understanding.
• Accumulates and maintains accurate reports and statistics.
• Inputs resident financial information within the billing system and maintains accurate data.

Skills

Customer service

Organizational skills

Communication skills

English proficiency

Problem-solving

Teamwork

Education

AS degree or equivalent

Food Handlers card

Basic bookkeeping course

Tools

Billing software

MS Office

Job description

Fieldstone-Rolling-Bay seeks a diligent Business Office Manager to oversee administrative functions, billing, payroll coordination, and HR processes. You will interact with residents, families, staff, and vendors to ensure accurate financial records and smooth operation.

The role requires strong communication, organization, and customer-service skills, with a flexible schedule including weekends. Experience in long-term care administration is a plus.