Community Manager (North Houston)

Arise Equity Management; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Arise Equity Management is seeking a Community Manager to oversee all operations including marketing, leasing, and resident relations in Houston, Texas. The role requires a strong ability to manage accounts receivables and maintain resident satisfaction.

The ideal candidate will demonstrate integrity, punctuality, and teamwork while ensuring operational efficiency and excellent maintenance standards. Experience in community operations management is essential.

Qualifications

• Proven experience in community operations and management.
• Strong marketing and leasing skills.
• Ability to manage accounts receivables and payables effectively.

Responsibilities

• Oversee all community operations including marketing and leasing.
• Ensure resident retention and handle resident relations.
• Manage physical asset maintenance and contractor relations.

Skills

Community operations management

Marketing skills

Leasing skills

Accounts receivables management

Resident relations management

Job description

COMMUNITY MANAGER / ASSISTANT COMMUNITY MANAGER

Summary of Responsibilities

The Community Manager is fully accountable for all community operations including marketing, leasing, accounts receivables (delinquency & collections), accounts payables, resident retention, resident relations, physical asset maintenance, and contractor management.

Key Performance Indicators

• Economic Occupancy greater than 96%
• Delinquency less than 1% of Rental Income
• Maintenance expenses within the Community’s Maintenance Budget
• Work Order completion within 3 days of submission
• Make Ready completion within 5 days of moveout

Core Values

• Integrity: perfectly honest and dependable with high levels of work quality
• Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
• Work Ethic: punctual (attendance) and task-oriented producing a high quantity of work
• Teamwork / Respectfulness: assists in team responsibilities; receptive to feedback and mentorship

Technical Responsibilities

• Marketing: market comparable analysis, traffic generation, social media influence, response effectiveness; conduct monthly surveys (Comparable Property Questionnaire) and marketing plan updates; produce steady and significant prospect volume (typically 15 prospects : 1 lease); engage in professional social media interactions and monitor social media advertisements
• Leasing: ability to close, closing ratios, lease file completeness and accuracy, applicant screening quality