Apartment Manager

Texas Apartment Association; Houston (TX); On-site; USD 70,000 - 85,000; Full time

Job summary

Texas Apartment Association is seeking a results‑driven Community Manager for a 250+ unit property in the North Houston area. You will lead leasing, operations, and staff, driving occupancy, collections, and resident satisfaction on-site.

Ideal candidates bring multifamily management experience, strong leadership, and a track record of improving performance in Class C or workforce housing environments. This role requires on-site presence and a proactive, data‑driven approach.

Qualifications

• Experience managing multifamily properties
• Experience with Class C, workforce housing, value‑add properties is preferred
• Strong leasing, collections, resident relations and team leadership skills
• Fair Housing knowledge required, ResMan experience preferred
• Must be comfortable working fully on-site in North Houston/77014
• Availability Monday–Friday and rotating Saturdays during leasing pushes

Responsibilities

• Drive leasing activity and increase occupancy
• Lead the on-site team with clear expectations and accountability
• Manage renewals, resident retention, and move-in/out processes
• Oversee collections and reduce delinquency
• Monitor traffic, applications, approvals, denials and leases
• Maintain organization and urgency in the office
• Walk the property to identify issues and coordinate with maintenance
• Hold vendors accountable for quality, speed, and cost
• Handle resident escalations professionally and follow through

Skills

Multifamily PM

Team leadership

Leasing & collections

Fair Housing

ResMan

On-site management

Mon-Fri + Saturdays

Property reports

Job description

Community Manager — Multifamily Apartment Community

About the Opportunity

We are hiring a strong, hands‑on Community Manager for a 250+ unit multifamily apartment community in the North Houston / 77014 area.

This is not a “sit in the office and wait for things to happen” position. We need an operator who can lead from the front, drive leasing activity, improve occupancy, tighten collections, hold the team accountable, and create a better resident experience.

The right person for this role has experience managing a challenging multifamily property and knows how to bring structure, urgency, and follow‑through to the office every day. Class C, workforce housing, or value‑add apartment experience is strongly preferred.

What You’ll Be Responsible For

You will be responsible for the day‑to‑day performance of the community, including leasing, occupancy, collections, resident satisfaction, team leadership, vendor coordination, and overall property operations.

Your core responsibilities will include:

• Driving leasing activity and helping increase occupancy
• Leading the on‑site team with clear expectations, accountability, and daily follow‑up
• Managing renewals, resident retention, and move‑in/move‑out processes
• Overseeing collections and reducing delinquency
• Monitoring traffic, applications, approvals, denials, leases, and move‑ins
• Ensuring the office is responsive, organized, and operating with urgency
• Walking the property regularly and identifying issues before they become bigger problems
• Partnering with maintenance to improve curb appeal, make‑ready turns, and resident service
• Holding vendors accountable for quality, speed, and cost
• Handling resident escalations professionally and firmly
• Reviewing reports and using data to make decisions
• Maintaining accurate records in the property management system
• Creating a strong sales and service culture within the office
• Making sure policies, procedures, and fair housing requirements are followed

What Success Looks Like

A successful Community Manager in this role will:

• Increase qualified leasing traffic and improve conversion
• Improve occupancy and reduce vacancy loss
• Keep the team focused, accountable, and productive
• Reduce delinquency through consistent follow‑up
• Improve resident communication and service
• Keep the property cleaner, more organized, and better run
• Bring solutions, not excuses
• Follow through without needing to be chased

Who This Role Is For

This role is a strong fit for someone who:

• Has managed multifamily apartments before
• Understands Class C, workforce housing, or value‑add communities
• Is comfortable in a fast‑moving, high‑accountability environment
• Can lead a team without drama or excuses
• Knows how to lease, collect, coach, inspect, and execute
• Is firm but professional with residents and staff
• Can handle pressure without becoming negative or disorganized
• Takes ownership of results instead of blaming the market, the team, or the residents

Who This Role Is Not For

This is not the right role for someone who:

• Needs a slow‑paced or low‑pressure property
• Avoids difficult conversations
• Waits for direction on every task
• Is uncomfortable holding people accountable
• Does not like walking the property
• Blames poor performance on everyone else
• Cannot work with urgency
• Wants a title but not the responsibility that comes with it

Requirements

• Previous multifamily property management experience required
• Community Manager experience strongly preferred
• Class C, workforce housing, value‑add, or high‑volume leasing experience strongly preferred
• Strong leasing, collections, resident relations, and team leadership skills
• Ability to read and act on property reports
• Strong communication and follow‑up skills
• Fair Housing knowledge required
• ResMan experience preferred
• Must be comfortable working fully on‑site in the North Houston / 77014 area
• Must be available Monday–Friday and rotating Saturdays as needed, especially during leasing pushes

Compensation

• Base salary: $70,000–$85,000 per year, depending on experience
• Bonus potential: up to 10% of annual salary, based on performance
• Full‑time position
• Growth opportunity for the right operator

Our Hiring Standard

We are looking for someone who can take ownership of a property, lead the team, and improve performance. We do not need someone who simply maintains the status quo. We need someone who can help move the community forward.

If you are a strong multifamily operator who knows how to lead, lease, collect, solve problems, and drive results, we want to hear from you.