Community Manager

AG Living; Round Rock (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

AG Living is seeking a Community Manager to lead the property's operations, resident relations, and financial performance. You will oversee a talented team, promote a vibrant living environment, and drive occupancy and revenue.

Responsibilities include budgeting, rent collection oversight, coordinating maintenance, and ensuring compliance with fair housing laws. The role requires strong leadership, communication, and a commitment to service excellence.

Qualifications

• Leadership: oversee and develop a high-performing property management team.
• Budgeting and financial oversight: manage budgets, rent collection, and reporting.
• Resident relations: promote engagement, address inquiries, and foster a positive community.

Responsibilities

• Lead recruitment, coaching, motivation, and development of the property management team.
• Guide resident relations, communications, and community events to enhance resident satisfaction.
• Develop and manage property budgets for cost-effective operations and revenue growth.
• Coordinate maintenance, repairs, and improvements to keep the property well-maintained.
• Collaborate with vendors/partners to deliver quality services and cost-effective solutions.
• Ensure compliance with local, state, and federal regulations and fair housing laws.

Job description

JOB SUMMARY

The Community Manager is a dynamic leader responsible for overseeing all aspects of our multi-family property's operations, resident relations, and financial performance. Your responsibilities will be to lead a successful team, foster a sense of community, and ensure the property's success.

VALUES MODELED:

All employees are expected to bring our values to life every day by demonstrating:

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.

Leadership

• Utilize effective recruitment, coaching, motivation, and development techniques to lead a highly skilled team.
• Provide guidance and mentorship to the property management team, promoting teamwork and a positive work environment.
• Set performance expectations, conduct regular team meetings, and provide ongoing training and development.

Resident Relations

• Cultivate a positive living environment by promoting resident engagement, communication, and community events.
• Address resident inquiries, concerns, and issues promptly and professionally to ensure resident satisfaction.
• Coordinate maintenance, repairs, and improvements for a well-maintained property.

Financial Management

• Develop and manage property budgets for cost-effective operations, revenue growth, and expense control.
• Monitor rent collection, accounts receivable, and financial reporting to ensure compliance with company policies.
• Develop and implement leasing strategies to optimize occupancy rates and revenue.

Vendor And Partner Relationships

• Collaborate with external vendors, contractors, and partners to ensure high-quality services, timely repairs, and cost-effective solutions.

Compliance And Regulations

• Ensure compliance with local, state, and federal regulations, fair housing laws, and property policies.
• Maintain accurate and up-to-date records and documentation related to property operations.

Marketing And Branding

• Develop and implement marketing strategies to attract and retain residents, enhance the property's online presence, and showcase its unique features.