Community Manager: Luxury Apartments Leader

XCORP AvalonBay Communities Inc.; Pleasanton (CA); Vor Ort; USD 83.000 - 119.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Exclusive team member housing-discount

Zusammenfassung

Vivmark Residential is seeking a seasoned Community Manager to lead our leasing team's operations and deliver luxury living experiences. You will oversee leasing, resident relations, and collaboration with maintenance to drive service excellence and financial performance across communities.

As an owner, developer, and manager of apartment homes, Vivmark values strong leadership, data-driven decisions, and coaching of staff.

Qualifikationen

• High School diploma or equivalent (GED) required.
• Bachelor’s degree preferred.
• 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management.
• 2+ years of people management experience.
• Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.
• Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products.
• Successfully resolves resident issues as demonstrated by past work experience.
• Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance.
• Ability to exercise professional judgment with composure.
• Manages contracts with third party service providers as demonstrated by previous work experience.

Aufgaben

• Foster positive relationships with residents, addressing their concerns and resolving issues promptly.
• Enforce lease agreements and community policies consistently and fairly.
• Organize and manage resident events and initiatives to promote a sense of community.
• Prepare and manage the property's budget, including revenue, expenses, and capital improvements.

Kenntnisse

Property management

People management

Budget & finance

Customer service

Operations management

Negotiation

Crisis management

Staff coaching

Data-driven decisions

Contract management

Ausbildung

High School diploma or equivalent (GED)

Bachelor’s degree

Jobbeschreibung

Vivmark Residential is seeking a seasoned Community Manager to lead our leasing team's operations and deliver luxury living experiences. You will oversee leasing, resident relations, and collaboration with maintenance to drive service excellence and financial performance across communities.

As an owner, developer, and manager of apartment homes, Vivmark values strong leadership, data-driven decisions, and coaching of staff.