Assistant Community Manager: Lead Leasing & Service

Equity Residential; Town/Village of Harrison (NY); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Exclusive team member housing discount

Job summary

Vivmark Residential is seeking an Assistant Community Manager to drive the full sales cycle, engage prospects and residents, and deliver exceptional service that fosters lease renewals and career growth toward a Community Manager.

You will lead training in sales and customer service, handle financial transactions, explain leases, coordinate move-ins, respond to inquiries, and partner with maintenance to meet resident needs while supporting a flexible Tue–Sat schedule.

Qualifications

• Customer service and sales experience required.
• Knowledge of apartment housing laws helpful.
• Valid driver's license and transportation required if vehicle is used.

Responsibilities

• Lead, mentor, and train in sales, marketing, and customer service.
• Manage financial transactions for resident files.
• Use selling techniques and maintain community knowledge.
• Explain lease provisions and oversee move-in activities.
• Respond promptly to resident inquiries and follow up on concerns.
• Coordinate with maintenance to meet resident needs.
• Monitor property trends for future occupancy.
• Scheduled Hours: Tuesday-Saturday 9am-6pm.

Skills

Customer service

Sales experience

Communication skills

English proficiency

Education

High School diploma or equivalent

Job description

Vivmark Residential is seeking an Assistant Community Manager to drive the full sales cycle, engage prospects and residents, and deliver exceptional service that fosters lease renewals and career growth toward a Community Manager.

You will lead training in sales and customer service, handle financial transactions, explain leases, coordinate move-ins, respond to inquiries, and partner with maintenance to meet resident needs while supporting a flexible Tue–Sat schedule.