Community Manager: Leasing, Events & Team Leadership

IDM Companies; Queen Creek (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

IDM Companies in Queen Creek, AZ is seeking a hands-on Community Manager to oversee day-to-day on-site operations, lead a small team, manage budgets, and ensure an exceptional resident experience. The role emphasizes strong customer service, accountability, and community growth.

You will partner with marketing, coordinate events, supervise maintenance, and enforce landlord-tenant laws while driving occupancy and financial performance.

Qualifications

• 3–5 years relevant property management experience required, preferably conventional.
• Excellent interpersonal, motivational, time management, and leadership skills.
• Team player, willing to go the extra mile to provide concierge-level customer service.
• Effective communicator, both written and verbal.

Responsibilities

• Be an active partner in marketing efforts, including outreach, preferred employer programs, networking, and social media campaigns.
• Develop the team's sales skills and techniques to lease apartment homes through market knowledge and availability.
• Oversee administrative tasks including applications, move-ins/outs, delinquencies, renewals, and notices.
• Plan and attend resident events to aid retention and occupancy goals.
• Provide concierge-level customer service to residents, vendors, and coworkers; follow up promptly.
• Ensure compliance with landlord/tenant laws and company policy.

Skills

Property management

Leadership

Budgeting

Customer service

Marketing outreach

Staff supervision

Vendor management

Tools

Property management software

Job description

IDM Companies in Queen Creek, AZ is seeking a hands-on Community Manager to oversee day-to-day on-site operations, lead a small team, manage budgets, and ensure an exceptional resident experience. The role emphasizes strong customer service, accountability, and community growth.

You will partner with marketing, coordinate events, supervise maintenance, and enforce landlord-tenant laws while driving occupancy and financial performance.