Community Manager — Resident Experience & Growth

IDM Companies, LLC; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

IDM Companies, LLC in the United States is seeking a Community Manager I to oversee day-to-day onsite operations, lead the team, and ensure financial and aesthetic performance of the community. You will focus on delivering an outstanding resident experience and maintaining high occupancy.

The role requires 3–5 years of property management experience, strong interpersonal and leadership skills, and proficiency with property management software.

Qualifications

• 3–5 years relevant property management experience.
• Excellent interpersonal, motivational, time management, and leadership skills.
• Team player with concierge-level customer service mindset.
• Effective written and verbal communication.
• Strong organizational and problem-solving abilities with attention to detail.

Responsibilities

• Be an active partner in marketing efforts, including outreach and campaigns.
• Develop sales skills to lease apartment homes through market knowledge.
• Oversee administrative tasks: POS, applications, move-ins, renewals, notices, evictions.
• Manage events to support retention, reviews, and occupancy goals.
• Provide concierge-level customer service to clients, vendors, and staff.
• Demonstrate professional conflict resolution.
• Assist in budgeting and monthly financial duties.
• Forecast, hire, train, coach, set goals, and supervise staff.
• Oversee maintenance staff and vendors in partnership with supervisor.
• Monitor property performance, income, expenses, and occupancy per budget.
• Ensure compliance with landlord/tenant laws and company policy.
• Conduct property walks to maintain a safe and aesthetically pleasing environment.

Skills

Property management

Interpersonal skills

Leadership

Communication

Multitasking

Property management software

Maintenance knowledge

Tools

Property management software

Job description

IDM Companies, LLC in the United States is seeking a Community Manager I to oversee day-to-day onsite operations, lead the team, and ensure financial and aesthetic performance of the community. You will focus on delivering an outstanding resident experience and maintaining high occupancy.

The role requires 3–5 years of property management experience, strong interpersonal and leadership skills, and proficiency with property management software.