Onsite Community Lead: Guest Experience & Leasing

IDM Companies; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

IDM Companies in Mesa, AZ seeks a Community Manager I to oversee day-to-day onsite operations and lead a team to success. The role emphasizes financial and aesthetic performance, with a strong focus on delivering an exceptional resident experience and maintaining high occupancy.

You will manage budgets, hire and train staff, coordinate maintenance, and ensure compliance with laws and company policies in a fast-paced environment. The position offers growth in a customer-focused, dynamic community.

Qualifications

• 3–5 years of property management experience.
• Excellent interpersonal and leadership skills.
• Strong written and verbal communication.

Responsibilities

• Be an active partner in marketing efforts, including outreach, networking, and social media campaigns.
• Develop the team's sales skills to lease apartment homes through knowledge of market conditions and availability.
• Review and oversee administrative tasks including applications, move-ins, renewals, and notices.
• Oversee resident events to aid retention and occupancy goals.
• Provide concierge-level customer service to clients, vendors, and coworkers; follow up promptly.

Skills

Property management

Leadership

Customer service

Communication

Budgeting

Maintenance knowledge

Tools

Property management software

Job description

IDM Companies in Mesa, AZ seeks a Community Manager I to oversee day-to-day onsite operations and lead a team to success. The role emphasizes financial and aesthetic performance, with a strong focus on delivering an exceptional resident experience and maintaining high occupancy.

You will manage budgets, hire and train staff, coordinate maintenance, and ensure compliance with laws and company policies in a fast-paced environment. The position offers growth in a customer-focused, dynamic community.