Community & Leasing Manager

IDM Companies; Queen Creek (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

IDM Companies in Queen Creek, AZ is seeking a Community Manager I to lead day-to-day onsite operations and drive an excellent resident experience. The role combines hands-on supervision with financial oversight to keep occupancy goals, budgeting, and property aesthetics on track.

You will mentor the leasing team, coordinate events, and partner with marketing to attract residents while ensuring compliance with laws and company policies in a fast-paced, customer-focused environment.

Qualifications

• 3-5 years relevant property management experience required, preferably conventional.
• Excellent interpersonal, motivational, time management, and leadership skills.
• Team player, willing to go the extra mile to provide concierge-level customer service.
• Effective communicator, both written and verbal.
• Strong multi-tasking, organizational and problem-solving skills, with attention to detail; a solution finder.
• Well-versed in property management software and technologically savvy.
• Understanding of preventative and ongoing property maintenance.

Responsibilities

• Be an active partner in marketing efforts, including outreach, preferred employer programs, networking, and social media campaigns.
• Develop the team’s sales skills and techniques to lease apartment homes through knowledge of market conditions, competitors, amenities, floorplans, and availability. Consistent, in-person comp shopping and market surveys required.
• Review, approve and oversee all administrative tasks, including Pos, petty cash, applications, move-ins, delinquency, lease renewals, move-outs/ FMOs, notices, and eviction processes.
• Oversee, help execute, and attend resident events to aid in retention, positive reviews, and occupancy goals.
• Provide concierge-level customer service to clients, customers, vendors, and coworkers; follow up and follow through in a timely manner.
• Demonstrate positive conflict resolution,being respectful and professional at all times.
• Obtain bids, participate in annual budget creation and month-end financial duties. Manage budget to maximize income, while reducing expenses.
• Forecast, hire, train, develop, coach, set goals/ expectations, and provide supervision, empowerment, support, feedback, and discipline to staff.
• Oversee the activities of the maintenance staff and vendors in partnership with maintenance supervisor.
• Monitor daily property performance, income, expense, occupancy, etc. in accordance with budget and company standards.
• Comply, and oversee that staff comply with federal, state, and local Landlord/Tenant laws, fair housing regulations, company policy, and procedure.
• Perform routine property walks and inspections to ensure a safe, aesthetically pleasing, and comfortable environment for residents, visitors, and staff.
• Comply with all company policy, while demonstrating IDM’s Core Values.

Skills

Property management

Leadership

Communication

Time management

Teamwork

Software proficiency

Maintenance knowledge

Job description

IDM Companies in Queen Creek, AZ is seeking a Community Manager I to lead day-to-day onsite operations and drive an excellent resident experience. The role combines hands-on supervision with financial oversight to keep occupancy goals, budgeting, and property aesthetics on track.

You will mentor the leasing team, coordinate events, and partner with marketing to attract residents while ensuring compliance with laws and company policies in a fast-paced, customer-focused environment.