Community Manager: Resident Experience & Property Oversight

Dominium Management Services; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Incentive bonus program

Training and development programs

Comprehensive benefits package

Job summary

Dominium Management Services seeks a Community Manager for a 196-unit apartment community in Phoenix, AZ. You will oversee day-to-day property operations, occupancies, resident relations, and on-site staffing to maximize retention and appearance.

The role requires multifamily property management experience, budgeting awareness, and strong communication skills. A valid degree and Yardi proficiency are preferred; relocation and benefits are available.

Qualifications

• 2-year degree (4-year degree preferred) or equivalent
• Three years of multifamily property management experience required; tax credit experience preferred
• Accounting and administrative background preferred
• Proficient in MS Office Suite (Word, Excel, Outlook). Yardi experience preferred
• Strong verbal and written communication skills (English); second language is a plus

Responsibilities

• Manages daily operations and may perform duties of other positions to ensure curb appeal and cleanliness.
• Oversees occupancy goals, renewals, and projections; conducts staff orientations and performance reviews; hires/terminates per policy; maintains records.
• Establishes resident communication and retention programs; resolves resident issues.
• Adheres to budgeting and accounting directives; notifies leadership of variances.
• Manages move-ins/outs, screening, and housing program compliance (Section 8, vouchers, etc.).
• Handles audits, reports, and property records; conducts monthly safety meetings.
• Responds to internet leads; monitors traffic and leasing activity; signs lease agreements; coordinates with Marketing.
• Ensures timely maintenance requests; inspects property; tracks work orders and vendor quality.
• Ensures office procedures, data entry accuracy, and audit readiness; supervises contractors and vendors.
• Enforces company policies and applicable housing regulations; stays current on federal/state/local laws.
• Performs other duties as assigned by Area/Regional Manager.

Skills

Verbal & written communication

MS Office proficiency

Time management

Education

2-year degree (4-year preferred) in related field

Property management certifications (ARM/COS/RAM) preferred

Tools

Yardi

MS Office Suite

Job description

Dominium Management Services seeks a Community Manager for a 196-unit apartment community in Phoenix, AZ. You will oversee day-to-day property operations, occupancies, resident relations, and on-site staffing to maximize retention and appearance.

The role requires multifamily property management experience, budgeting awareness, and strong communication skills. A valid degree and Yardi proficiency are preferred; relocation and benefits are available.