Community Manager: Lead Resident Experience & Operations

Ultipro; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Training

Health Savings Account

401K with Company Match

Vacation

Company Paid Life Insurance

Job summary

Morgan Group seeks a Community Manager in Houston to oversee daily community operations, leasing standards, and resident relationship programs. You will supervise the office team and service staff while guiding annual budgeting, financial reporting, and adherence to Fair Housing laws.

Experience in property management, strong customer service, and marketing skills are essential for success in this role within a collaborative, performance-driven environment.

Qualifications

• High school diploma or higher and relevant management experience.
• Minimum 3 years as residential community manager or equivalent.
• Strong customer service, marketing, and budgeting skills.

Responsibilities

• Oversee day-to-day operations of the community to ensure professionalism.
• Manage leasing, marketing, maintenance, and emergencies per manuals.
• Maintain resident relations and renewal programs; address concerns promptly.
• Supervise office staff and the service team; schedule and review projects.
• Prepare monthly financials and manage accounts payable and budgets.

Skills

Customer service

Marketing skills

Team leadership

Education

High School or better

Associates or better

Bachelors or better

Tools

OneSite

Word

Excel

Job description

Morgan Group seeks a Community Manager in Houston to oversee daily community operations, leasing standards, and resident relationship programs. You will supervise the office team and service staff while guiding annual budgeting, financial reporting, and adherence to Fair Housing laws.

Experience in property management, strong customer service, and marketing skills are essential for success in this role within a collaborative, performance-driven environment.