Community Manager

Morgan Properties; Dayton (OH); On-site; USD 55,000 - 71,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

PTO + Holidays + Sick Leave

Apartment Rental Discount

EAP

Life and AD&D Insurance

Disability Coverage

Job summary

Morgan Properties is seeking a Community Manager to lead operations, support resident experience, and uphold community standards across the site in Dayton, OH. This role pairs with the Area Community Manager to execute priorities and deliver a seamless resident journey from application through lease renewals.

You will own key processes, manage administrative workflows, and ensure accurate financial reporting, while delivering a service-driven environment and reliable communication to residents

Qualifications

• Experience in property management or customer service management preferred.
• Strong organizational skills with ability to manage multiple priorities.
• Attention to detail and accurate process management.

Responsibilities

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment.
• Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts.
• Support leasing activity and ensure a consistent experience for prospective and current residents.
• Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met.
• Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness.
• Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals.
• Follow established processes and follow issues when additional support or direction is needed.
• Partner closely with the Area Community Manager to execute operational priorities and community initiatives.
• Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time.
• Maintain organization across competing priorities, ensuring follow-through and attention to detail.
• Contribute to a professional, service-driven environment through reliable execution and communication.

Skills

Organizational Skills

Detail-Oriented

Customer Service Mindset

Problem-Solving

Cross-Functional Collaboration

Job description

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience!

Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met.

In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.

What You Can Expect from Us:

Excellent Pay: $55,000-$71,000 / year

20% Apartment Rental Discount

$300 Morgan Essentials – paid quarterly

Renewal Commissions

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Long & Short-Term Disability Coverage

401(k) with Company Match

Generous PTO + 10 Holidays + Sick Leave

Employee Assistance Program (EAP)

What You’ll Do:

Resident Engagement & Leasing

Resolve complex resident concerns, including legal matters, with professionalism and sound judgment

Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts

Support leasing activity and ensure a consistent experience for prospective and current residents

Operations & Financial Administration

Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met

Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness

Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals

Follow established processes and follow issues when additional support or direction is needed

Collaboration & Execution

Partner closely with the Area Community Manager to execute operational priorities and community initiatives

Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time

Maintain organization across competing priorities, ensuring follow-through and attention to detail

Contribute to a professional, service-driven environment through reliable execution and communication

What We Expect from You:

Experience in property management or customer service management preferred

Strong organizational skills with the ability to manage multiple priorities and follow through on tasks

High attention to detail and ability to manage processes with accuracy

Customer service mindset with strong problem-solving ability

Comfort working cross-functionally in a support or coordination role

Valid driver’s license

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.