Community Manager: Marketing & Leadership for Residents

WGA Legacy Property Management; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

WGA Legacy Property Management in Houston is seeking a Community Manager to oversee all business operations at the apartment community. You will lead a team, manage daily activities, and ensure financial and operational goals are met while upholding company policies.

The role requires strong resident relations, marketing instincts, training staff, enforcing safety, and building an online presence to attract new residents.

Qualifications

• Ability to read, write, and communicate clearly to understand legal documents and explain apartment features.
• Professional appearance and conduct.
• Understand property management risks and liabilities.
• Experience with customer service and resident life cycle.
• Basic maintenance knowledge.
• Strong collection skills.
• Revenue-driven mindset.
• Eager to learn and grow.
• Strong communication skills and solution-oriented.

Responsibilities

• Oversee all business operations across the apartment community.
• Supervise leasing and maintenance activities in line with policy.
• Analyze performance and trends to develop monthly marketing plan.
• Train, motivate, and supervise on-site staff to meet operational goals.
• Provide feedback and manage disciplinary procedures when needed.
• Conduct ongoing training on leasing paperwork, safety, and daily routines.
• Enforce safety policies and OSHA compliance.
• Secure bids for repairs beyond staff capability.
• Provide excellent customer service and maintain high resident service standards.
• Meet owner financial goals and complete month-end/year-end reporting.
• Provide narrative of monthly expense variances and ensure regulatory compliance.
• Build and maintain a reputable online presence to attract residents.
• Meet revenue targets by setting rents and maximizing collection efforts.
• Enforce lease terms and conduct property inspections to maintain standards.

Skills

Effective communication

Professional appearance

Property management risk

Customer service lifecycle

Maintenance basics

Collections skills

Revenue driven

Eager to learn

Strong communication

Job description

WGA Legacy Property Management in Houston is seeking a Community Manager to oversee all business operations at the apartment community. You will lead a team, manage daily activities, and ensure financial and operational goals are met while upholding company policies.

The role requires strong resident relations, marketing instincts, training staff, enforcing safety, and building an online presence to attract new residents.