Assistant Community Manager

Inframark; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Inframark in Phoenix is seeking an Assistant Community Manager to oversee daily property operations, maintenance, and administrative tasks under the Community Manager.

You will work with boards and executives, manage budgets and vendor invoices, conduct inspections, and support board meetings, inquiries, and enforcement of policies. A strong communicator with attention to detail is essential.

Qualifications

• Associate’s degree required, 5 years property management experience.
• CMCA and AMS certifications preferred.
• Valid Driver’s License.
• Advanced proficiency in Microsoft Office and internet applications.

Responsibilities

• Coordinate with Board, CEO, and Operations Manager to align on-site activities with strategic direction.
• Develop, communicate, and monitor property budgets; review financials and provide recommendations.
• Review, approve, and audit vendor and utility invoices; prepare monthly financial reports.
• Conduct monthly property inspections and enforce deed restriction violations, policies, and SOPs.
• Attend Board and annual meetings; prepare and distribute notices, agendas, and minutes.
• Respond to calls and inquiries from Board members, homeowners, and vendors; track and resolve inquiries.
• Other duties as assigned.

Skills

Professional communication

Maintains composure

Team collaboration

Detail orientation

Problem solving

Leadership potential

Accountability

Education

Associate’s degree

CMCA certification

AMS certification

Valid Driver's License

Tools

Microsoft Office

Internet applications

Job description

Location: Community Management Services Division | On-Site | Full-Time

Job Function / Purpose

The Assistant Community Manager is responsible for overseeing the daily coordination and management of property operations, maintenance, and administrative functions as directed by the Community Manager.

Schedule: Monday-Friday, 9 AM-6 PM (some nights and weekends as needed)

Responsibilities

• Work with Board members, CEO, and Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals.
• Develop, communicate, and monitor property budgets. Review financials and provide recommendations to the Board.
• Review, approve, and audit vendor and utility invoices. Prepare monthly financial reports.
• Conduct monthly property inspections and enforce deed restriction violations, policies, and SOPs.
• Attend all Board and annual meetings. Prepare and distribute meeting notices, agendas, and minutes.
• Respond to calls and inquiries from Board members, homeowners, and vendors. Track and resolve all inquiries.
• Other duties as assigned.

Education, Experience and Skills

• Associate’s degree and 5 years of property management experience
• CMCA and AMS certifications preferred
• Valid Driver’s License
• Advanced proficiency in Microsoft Office and internet applications

Communication

• Professional and clear communication
• Maintains composure in challenging situations
• Positive contributor to team collaboration and customer experience
• Seeks feedback and communicates detailed information effectively

Problem Solving & Quality

• High attention to detail and accuracy
• Proactively solves complex issues
• Suggests improvements for productivity and quality
• Escalates issues appropriately

Managing for Results

• Works independently and takes projects to completion
• Manages multiple priorities and demonstrates flexibility
• Follows company policies and SOPs

Leadership & Initiative

• Demonstrates positive attitude and professionalism
• Embraces company values and mission
• Seeks leadership opportunities and personal development
• Takes accountability for performance

Physical Demands

The work environment is characteristic of an office setting. Responsibilities include sitting, standing, walking, bending, and lifting up to 20 lbs. as needed to complete tasks.