Community Manager

Northland; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Bonus Structure

401k Company Match

Medical, Dental & Vision Insurance

Generous PTO including birthdays &well

Employee Apartment Discounts

Employee Assistance Program

Educational & Vocational Assistance

Job summary

Northland is seeking a dedicated Community Manager for the Suwanee, GA community. The role oversees day-to-day operations, staff and vendor supervision, and adherence to policies to ensure a top-tier resident experience.

The Community Manager will monitor budgets, profitability, and deadlines for legal/financial responsibilities while maintaining professionalism and strong customer service for residents and partners.

Qualifications

• Minimum of 2 years of experience in multifamily property management.
• Experience overseeing direct reports including maintenance personnel and contractors is preferred.
• Strong organizational, communication, and customer service skills.
• Proven ability to multitask, prioritize and meet deadlines effectively.
• Proficient in strategic advertising, marketing, leasing and community promotion with awareness of market trends.
• Prior experience with Yardi or other property management software; proficiency in MS Office Suite.

Responsibilities

• Oversee day-to-day operations at the community and ensure adherence to company policies and procedures.
• Provide supervision of onsite staff and vendors to maintain service levels.
• Monitor profitability, control costs, and manage the operating budget.
• proactively address resident concerns and escalate to management as needed.
• Maintain a high level of professionalism and customer service with residents, vendors, and guests.

Job description

About the Community

The Maven at Suwanee is a 276 unit community located in Suwanee GA Residents at this community have access to exclusive amenities including a modern swimming pool with a resident lounge a chic outdoor kitchen and bar and a state of the art fitness center

About the Role

Northland is seeking a dedicated Community Manager to oversee day to day operations at the community The Community Manager will monitor and enforce compliance with all company policies and procedures provide supervision of onsite staff and vendors and adhere to deadlines on legal or financial responsibilities of the community In addition the Community Manager will be responsible for profitability cost control and maintaining the operating budget Northlands management team always maintains the highest level of professionalism and customer service when working with our residents vendors and guests As part of our promise to deliver a top tier experience to our residents the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities

Qualifications & Requirements

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job with or without reasonable accommodation using some other combination of skills and abilities Minimum of 2 years of experience in multifamily property management is required Previous experience overseeing direct reports including maintenance personnel and contractors is preferredStrong organizational communication and customer service skillsProven ability to multitask prioritize and meet deadlines effectivelyProficient in strategic advertising marketing leasing and community promotion with awareness of competitive market trendsPrior experience with Yardi or other property management software strongly preferred; proficiency in Microsoft Office Suite Word Excel Outlook Teams required

Physical Requirements

Must be able to stand walk andor sit for extended periods of time climb bend and squat Must be able to occasionally push pull lift and carry weights up to 50 pounds Must be able to work inside and outside in all weather conditions

Benefits Highlights

Competitive Bonus Structure401k Company MatchMedical Dental & Vision InsuranceGenerous PTO including birthdays & well being timeEmployee Apartment DiscountsEmployee Assistance ProgramEducational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace