Multifamily Community Manager — Resident Experience Lead

Northland; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Bonus Structure

401k Company Match

Medical, Dental & Vision Insurance

Generous PTO including birthdays &well

Employee Apartment Discounts

Employee Assistance Program

Educational & Vocational Assistance

Job summary

Northland is seeking a dedicated Community Manager for the Suwanee, GA community. The role oversees day-to-day operations, staff and vendor supervision, and adherence to policies to ensure a top-tier resident experience.

The Community Manager will monitor budgets, profitability, and deadlines for legal/financial responsibilities while maintaining professionalism and strong customer service for residents and partners.

Qualifications

• Minimum of 2 years of experience in multifamily property management.
• Experience overseeing direct reports including maintenance personnel and contractors is preferred.
• Strong organizational, communication, and customer service skills.
• Proven ability to multitask, prioritize and meet deadlines effectively.
• Proficient in strategic advertising, marketing, leasing and community promotion with awareness of market trends.
• Prior experience with Yardi or other property management software; proficiency in MS Office Suite.

Responsibilities

• Oversee day-to-day operations at the community and ensure adherence to company policies and procedures.
• Provide supervision of onsite staff and vendors to maintain service levels.
• Monitor profitability, control costs, and manage the operating budget.
• proactively address resident concerns and escalate to management as needed.
• Maintain a high level of professionalism and customer service with residents, vendors, and guests.

Job description

Northland is seeking a dedicated Community Manager for the Suwanee, GA community. The role oversees day-to-day operations, staff and vendor supervision, and adherence to policies to ensure a top-tier resident experience.

The Community Manager will monitor budgets, profitability, and deadlines for legal/financial responsibilities while maintaining professionalism and strong customer service for residents and partners.