Assistant Community Manager

Northland; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus structure

401k matching

Health, Dental & Vision insurance

Paid time off (PTO)

Employee discounts

Employee assistance program

Education assistance

Job summary

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the Santa Fe NM community. You will help supervise leasing and maintenance staff and ensure smooth site operations.

In collaboration with the Community Manager, you will monitor rent collection, enforce policies, and contribute to profitability and budgeting while delivering top-tier resident service.

Qualifications

• Minimum 2 years of experience in a sales or customer-facing role.
• Hospitality or property management experience preferred.
• Strong communication and collaborative skills to work with staff residents and vendors.

Responsibilities

• Support the Community Manager with day-to-day operations at the community.
• Monitor and enforce compliance with company policies and procedures.
• Assist with supervising leasing and maintenance staff in the absence of the manager.
• Oversee rent collection and delinquency.
• Assist with profitability, cost control and operating budget.

Skills

Customer service

Communication

Time management

Teamwork

Sales experience

Job description

About the Community

Vizcaya is a 416 unit community located in Santa Fe NM Community amenities include 2 resort style swimming pools with a year round hot tub poolside grilling area a 24 hour fitness center and clubhouse with a business center and coffee lounge

About the Role

Northland is seeking an Assistant Community Manager to support the Community Manager with day to day operations at the community The Assistant Manager monitors and enforces compliance with all company policies and procedures assists with the supervision of leasing and maintenance staff in the absence of the manager and oversees rent collection and delinquency In collaboration with the Community Manager the Assistant Manager will also be responsible for profitability cost control and maintaining the operating budget Northlands management team always maintains the highest level of professionalism and customer service when working with our residents vendors and guests As part of our promise to deliver a top tier experience to our residents the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities

Qualifications & Requirements

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job with or without reasonable accommodation using some other combination of skills and abilities At least two years of experience in a sales or customer facing role is required Hospitality or property management experience is strongly preferredThe ability to multitask and manage time effectively while adhering to certain deadlinesStrong communication skills and the ability to work collaboratively with staff residents and vendorsWorking weekend shifts may be required for this role and will be discussed in the interview processTravel may be required to assist other properties as needed or to attend training classesMay be required to operate a golf cart to travel around the property Physical Requirements Must be able to stand walk andor sit for extended periods of time climb bend and squat Must be able to occasionally push pull lift and carry weights up to 50 pounds Must be able to work inside and outside in all weather conditions

Benefits Highlights

• Competitive Bonus Structure
• 401k Company Match
• Medical Dental & Vision Insurance
• Generous PTO including birthdays & well being time
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace