Assistant Community Manager

Northland; Boynton Beach (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Bonus

401(k) Match

Generous PTO

Employee Discounts

Employee Assistance Program

Education Support

Job summary

Northland is seeking an Assistant Community Manager to support the Community Manager at Gateway Club, a 319-unit property in Boynton Beach, FL. You will assist with day-to-day operations, monitor policy compliance, and supervise leasing and maintenance staff in the manager’s absence.

This role helps manage rent collection, expenses, and the operating budget, while delivering top-tier customer service to residents, vendors, and guests.

Qualifications

• Two years of experience in a sales or customer-facing role; hospitality or property management preferred.
• Ability to multitask and manage time effectively to meet deadlines.
• Strong communication skills and ability to work with staff, residents, and vendors.
• Weekend shifts may be required and travel to other properties/training may be needed.

Responsibilities

• Support the Community Manager with day-to-day operations of the community.
• Monitor compliance with company policies and procedures; assist with leasing and maintenance supervision in the manager's absence.
• Oversee rent collection and delinquency; support profitability and budget maintenance.

Skills

Customer service

Communication

Multitasking

Team collaboration

Job description

Northland is a privately held real estate private equity firm with core competencies in the acquisition, development, management, and long-term ownership of multifamily and mixed-use real estate throughout the United States.

About the Community:

Gateway Club is a 319-unit community located in Boynton Beach, FL. Residents at this community get to enjoy exclusive access to amenities, including a resort-style pool, 24-hour fitness center, grilling & picnic area, and a clubhouse.

About the Role:

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements:

• At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Structure
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.