Community Manager

Northland; Rio Rancho (NM); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus

401(k) matching

Generous PTO

Apartment discounts

Employee Assistance Program

Education assistance

Job summary

Northland seeks a dedicated Community Manager for The Links at High Resort in Rio Rancho, NM. You will oversee daily operations, supervise onsite staff and vendors, and ensure adherence to budgets and timelines while maintaining a high level of professionalism and resident satisfaction.

The role emphasizes profitability, cost control, and strong customer service in a multifamily setting. Experience with Yardi and MS Office is preferred and benefits include a competitive bonus and PTO.

Qualifications

• Minimum of 2 years of experience in multifamily property management.
• Strong organizational, communication, and customer service skills.
• Proven ability to multitask, prioritize, and meet deadlines effectively.
• Prior experience with property management software (Yardi) and proficiency in Word, Excel, Outlook, Teams.

Responsibilities

• Oversee day-to-day operations at the community.
• Supervise onsite staff and vendors to ensure service quality.
• Adhere to deadlines on legal and financial responsibilities of the community.
• Oversee profitability, cost control, and operating budget.

Skills

Property management

Staff supervision

Organizational skills

Customer service

Marketing & leasing

Yardi

MS Office

Tools

Yardi

MS Office

Job description

Northland is a privately held real estate private equity firm with core competencies in the acquisition, development, management, and long-term ownership of multifamily and mixed-use real estate throughout the United States.

About the Community: The Links at High Resort is a 301-unit apartment community, located in Rio Rancho, NM. Residents at this community have access to top-tier amenities, including two resort-style swimming pools, a fully equipped 24-hour fitness center, a dog park, and BBQ picnic areas perfect for outdoor gatherings.

About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial responsibilities of the community. In addition, the Community Manager will be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Minimum of 2 years of experience in multifamily property management is required. Previous experience overseeing direct reports, including maintenance personnel and contractors, is preferred.
• Strong organizational, communication, and customer service skills.
• Proven ability to multitask, prioritize, and meet deadlines effectively.
• Proficient in strategic advertising, marketing, leasing, and community promotion, with awareness of competitive market trends.
• Prior experience with Yardi or other property management software strongly preferred; proficiency in Microsoft Office Suite ("Word, Excel, Outlook, Teams") required.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Structure
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.