Community Leasing & Marketing Specialist

Capstone Real Estate Investments, LLC; Indianapolis (IN); On-site; USD 19,286 - 27,552; Part time

Job summary

Capstone Real Estate Investments, LLC is seeking a part‑time Marketing Assistant to engage with prospective residents and handle day‑to‑day resident concerns at our Indianapolis community.

The role involves leasing, renewals coordination, and light office duties, with training on Fair Housing and closing techniques. Reports to Community Manager, Assistant Community Manager, or Leasing Manager and requires strong customer service, sales, and communication skills.

Qualifications

• High School diploma or GED required; college enrollment preferred.
• Able to communicate benefits of the apartment community to prospects.
• Excellent customer service, sales and negotiation skills.
• Strong written and verbal communication; read lease documents.
• Organized, detail-oriented; able to work weekends or overtime.

Responsibilities

• Provide excellent service to all residents, prospects and visitors to the community.
• General office administration to include lease and resident communication management, filing, answering phones, greeting customers, etc.
• Effectively lease apartments in accordance with budget guidelines.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Coordinate the application review for each lease including credit and income verifications and background checks.
• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move‑in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
• Daily Opening and Closing Procedures: Perform a daily marketing inspection, including the check (spruce up) of the model, the condition of the leasing path and amenities areas. Pick up trash and carry a trash bag and sparkle kit. Vacuum and clean clubroom as needed, if not performed by housekeeper. Refreshments: Prepare cookies or provide candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.

Skills

Customer service

Sales

Negotiation

Communication

Time management

Education

High School diploma or GED

Active enrollment in 2- or 4-year degree program

Tools

Entrata

Microsoft Word

Microsoft Excel

Job description

Capstone Real Estate Investments, LLC is seeking a part‑time Marketing Assistant to engage with prospective residents and handle day‑to‑day resident concerns at our Indianapolis community.

The role involves leasing, renewals coordination, and light office duties, with training on Fair Housing and closing techniques. Reports to Community Manager, Assistant Community Manager, or Leasing Manager and requires strong customer service, sales, and communication skills.