Community-Impact Retail Team Lead

The Salvation Army USA Western Territory; San Leandro (CA); On-site; USD 23,866 - 33,992; Full time

Job summary

The Salvation Army in Alameda, CA is seeking an Assistant Store Manager to support the Store Manager in daily operations at the Seaside Thrift Store. This full-time position offers benefits and opportunities to lead staff while delivering a positive customer and donor experience.

You will supervise team members, coach staff, and ensure excellent service. A high school diploma and 2+ years retail management experience are required; you must operate the POS and schedule staff, with a valid

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years previous Retail Management/Supervisory experience.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
• Must hold a valid Driver's license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors

Responsibilities

• Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
• Assumes responsibility for all day to day store operations in the absence of the Store Manager.
• Provides coaching, training and development to the Store Employees.
• Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• In absence of Store Manager, coordinate daily morning and shift change team meetings.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Provide training for new personnel on store policies and procedures by The Salvation Army.

Skills

Retail management

Supervisory experience

Customer service

Communication

POS/Cash Register

Scheduling

Education

High School Diploma or equivalent

Tools

POS/Cash Register

Job description

The Salvation Army in Alameda, CA is seeking an Assistant Store Manager to support the Store Manager in daily operations at the Seaside Thrift Store. This full-time position offers benefits and opportunities to lead staff while delivering a positive customer and donor experience.

You will supervise team members, coach staff, and ensure excellent service. A high school diploma and 2+ years retail management experience are required; you must operate the POS and schedule staff, with a valid