Thrift Store Assistant Manager — Lead & Serve

The Salvation Army Southern California; California (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Employee referral bonuses

Monthly management incentive bonus

Medical, dental, and vision

Retirement plan

AFLAC

Employee Assistance Program (EAP)

Job summary

The Salvation Army is seeking an enthusiastic Store Assistant Manager for our Oakland/Mart store operations. This role partners with the Store Manager to oversee daily activities, coach staff, and ensure excellent customer and donor service.

Responsibilities include managing day-to-day store functions, maintaining ARC merchandising standards, and handling cash; a background in retail leadership and cash handling is essential.

Qualifications

• High School diploma/GED or equivalent.
• Must have a minimum of 2 years previous Retail Management/Supervisory experience.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must hold a valid Driver’s license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.

Responsibilities

• Taking an active role and partners with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Communicating any personnel issues with Management, in absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager
• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) – In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

Skills

Retail management

Cash handling

Customer service

Driver's license

Education

High School diploma

Tools

POS/Cash Register

Job description

The Salvation Army is seeking an enthusiastic Store Assistant Manager for our Oakland/Mart store operations. This role partners with the Store Manager to oversee daily activities, coach staff, and ensure excellent customer and donor service.

Responsibilities include managing day-to-day store functions, maintaining ARC merchandising standards, and handling cash; a background in retail leadership and cash handling is essential.