Community Health Navigator & Advocate

Jobtome; Westerville (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Jobtome is seeking a Community Health Worker to support member advocacy activities for Molina Healthcare in Ohio. You will engage with vulnerable members, help them navigate health plans, and connect them to social services while working with a care team.

Travel up to 80% locally may be required. A CHW certification and driver's license are preferred; one year of health care experience is required, with strong communication and organizational skills essential for success.

Qualifications

• At least 1 year of health care experience with underserved populations.
• CHW certification may be required for certain states.
• Valid driver's license and reliable transportation.
• Ability to multi-task while speaking with members.
• Excellent customer service, organizational and time-management skills.
• Proficiency in Microsoft Office.
• Willingness to learn other lines of business and software.

Responsibilities

• Advocate and assist members with health care needs.
• Meet with members in homes, nursing homes, shelters, and provider offices.
• Help navigate health plan benefits and schedule appointments.
• Arrange transportation and follow up on missed appointments.
• Assist access to social services like housing, food and employment.
• Reach out to locate disconnected members with special needs.
• Conduct research to locate hard-to-contact members.
• Participate in outreach via phone or in-person.
• Guide members to maintain Medicaid eligibility and financial resources.
• Local travel 50-80% as required.

Skills

Healthcare experience

Driver's license

Multi-tasking

Customer service

Organizational skills

Communication skills

MS Office

Education

CHW certification

CMA

Job description

Jobtome is seeking a Community Health Worker to support member advocacy activities for Molina Healthcare in Ohio. You will engage with vulnerable members, help them navigate health plans, and connect them to social services while working with a care team.

Travel up to 80% locally may be required. A CHW certification and driver's license are preferred; one year of health care experience is required, with strong communication and organizational skills essential for success.