Community Health Navigator & Advocate

Jobtome; Commercial Point (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare is seeking a Community Health Worker to support community-based member advocacy and assist vulnerable members with health care navigation. This role involves in-home and field outreach across Ohio, helping patients maximize benefits and maintain Medicaid eligibility.

The position requires 1+ year healthcare experience, CHW certification where required, and strong communication and organizational skills. Travel up to 80% and proficiency with MS Office are expected.

Qualifications

• At least 1 year of health care experience.
• CHW certification may be required depending on contract.
• Valid driver’s license and reliable transportation.
• Ability to multi-task while speaking with members.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office.

Responsibilities

• Engage with members as advocate to support health care needs.
• Collaborate with health care services team providing paraprofessional duties in the field.
• Help navigate benefits, schedule appointments, arrange transportation, and follow up on missed visits.
• Connect members to social services like housing, food, employment.
• Reach out to disconnected members with special needs.
• Conduct research to locate hard-to-contact members.
• Participate in outreach activities and pursue member engagement.
• Guide members to maintain Medicaid eligibility and other resources.
• Travel 50-80% locally as required.

Skills

Customer service

Communication skills

Time management

Organizational skills

Multitasking

MS Office

Education

CHW certification

CMA

Tools

Microsoft Office

Job description

Molina Healthcare is seeking a Community Health Worker to support community-based member advocacy and assist vulnerable members with health care navigation. This role involves in-home and field outreach across Ohio, helping patients maximize benefits and maintain Medicaid eligibility.

The position requires 1+ year healthcare experience, CHW certification where required, and strong communication and organizational skills. Travel up to 80% and proficiency with MS Office are expected.