Community Health Navigator & Member Advocate

Jobtome; Dublin (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare is seeking a Community Health Worker to support local member advocacy and outreach. You will engage with vulnerable individuals, assist with health plan benefits, scheduling, transportation, and access to social services. Travel up to 80% may be required in state-specific contracts, especially in Ohio.

A CHW certification is preferred or may be required by contract. Strong communication, organizational skills, and ability to work independently in community settings are

Qualifications

• Minimum 1 year in healthcare with underserved or special needs populations.
• Valid, unrestricted driver's license and reliable transport.
• Proficiency with Microsoft Office and basic software systems.
• Excellent verbal and written communication skills.
• Ability to multi-task while speaking with members.

Responsibilities

• Advocate with members to support health care needs and benefits.
• Meet members in homes, shelters, offices; provide non-clinical support.
• Assist with scheduling, transportation, prescriptions, and follow-ups.
• Help access social services like housing, food, employment.
• Outreach to locate disconnected members and those with special needs.
• Research data to locate hard-to-reach members using internal sources.
• Participate in outreach activities, telephonic or face-to-face.
• Guide members to maintain Medicaid eligibility and other resources.

Skills

Healthcare exp

Customer service

Communication

Organization/time mgmt

Driver's license

MS Office

CHW certification

Education

CHW certification (state dependent)

Tools

Microsoft Office

Job description

Molina Healthcare is seeking a Community Health Worker to support local member advocacy and outreach. You will engage with vulnerable individuals, assist with health plan benefits, scheduling, transportation, and access to social services. Travel up to 80% may be required in state-specific contracts, especially in Ohio.

A CHW certification is preferred or may be required by contract. Strong communication, organizational skills, and ability to work independently in community settings are