Community Advocate & Field Navigator

Molina Healthcare, Inc.; Pickerington (OH); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits

Equal Opportunity Employer

Job summary

Molina Healthcare, Inc. is seeking a community health worker to support local member advocacy activities in Ohio. The role involves meeting members in homes, shelters, and provider offices, guiding them to maximize health plan benefits, scheduling appointments, arranging transportation, and assisting with social services.

Travel up to 80% may be required. Strong communication and MS Office skills are essential.

Qualifications

• At least 1 year of health care experience with underserved or special needs populations.
• Microsoft Office suite proficiency.
• Excellent verbal and written communication skills.
• Ability to multi-task while speaking with members.
• Organizational and time-management skills.

Responsibilities

• Engage with members as advocate and resource to support health care needs.
• Collaborate with health care services team to provide non-clinical paraprofessional duties in the field.
• Help members navigate and maximize Medicaid benefits and health plan access.
• Assist members in accessing social services and community resources.

Skills

Health care experience

Driver's license

MS Office proficiency

Excellent communication

Customer service

Education

CHW certification

Job description

Molina Healthcare, Inc. is seeking a community health worker to support local member advocacy activities in Ohio. The role involves meeting members in homes, shelters, and provider offices, guiding them to maximize health plan benefits, scheduling appointments, arranging transportation, and assisting with social services.

Travel up to 80% may be required. Strong communication and MS Office skills are essential.