Community Front Desk & Concierge Specialist

Vitality Living; Sunset Corners (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Vitality Living is seeking a friendly Concierge to manage the front desk, greet residents and guests, and assist with daily operations in our Florida community. You will handle inquiries, support administrative tasks, and coordinate with the Executive Director and Business Office Director to ensure a high-quality resident experience.

The role requires excellent communication in English, patience, and the ability to multi-task in a busy environment while maintaining confidentiality and resident

Qualifikationen

• Must be at least 18 years old.
• High school diploma or GED.
• Able to speak effectively before groups of customers or team members.
• Strong written and verbal English communication.
• Basic technical skills to complete repetitive tasks.
• Strong organizational and multi-tasking abilities.
• Willing to work with older adults and families.
• Commitment to resident rights and confidentiality.

Aufgaben

• Maintain basic knowledge of computer software and internet platforms with typing skills.
• Manage reception desk continuously during assigned period and perform administrative duties.
• Greet visitors and assist them; relay information as needed to the Executive Director or Business Office Director.
• Respond calmly to emergencies and ensure staff response.
• Maintain Resident and Guest Register and answer telephone inquiries.
• Process payments for Community purchases and organize mail distribution.
• Support Marketing by handling inquiries and gathering callback information when needed.
• Monitor call systems and exit alarms to ensure appropriate staff responses.
• Assist with simple office equipment maintenance and organize move-in packets.
• Execute tours for prospective residents and handle deposits and data entry for residents.

Kenntnisse

Communication

Customer service

English proficiency

Multitasking

Organizational skills

Patience

Ausbildung

High school diploma or GED

Jobbeschreibung

Vitality Living is seeking a friendly Concierge to manage the front desk, greet residents and guests, and assist with daily operations in our Florida community. You will handle inquiries, support administrative tasks, and coordinate with the Executive Director and Business Office Director to ensure a high-quality resident experience.

The role requires excellent communication in English, patience, and the ability to multi-task in a busy environment while maintaining confidentiality and resident