Community-Focused Operations Manager

Wal-Mart Stores East, LP; Ocala (FL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Education benefit

Job summary

Walmart in Ocala, FL seeks an Operations Manager to lead customer service excellence, drive sales and manage budgets. You will supervise hourly associates, promote a culture of belonging, and ensure compliance with safety and asset-protection standards.

The role emphasizes community outreach, data-driven decisions, and continuous improvement to deliver a high-quality shopping experience for customers.

Qualifications

• 2 years of college; OR 1 year’s retail and 1 year’s supervisory experience.
• Experience supervising and developing hourly associates.
• Proven ability to analyze reports and drive process improvements.

Responsibilities

• Lead community outreach and customer service initiatives to support store goals.
• Ensure compliance with policies, budgets, and asset protection standards.
• Develop plans to improve financial performance and oversee safety reviews.
• Coach and develop associates, promoting a culture of belonging.

Skills

Customer service

People leadership

Budgeting

Asset protection

Safety leadership

Education

2 years of college

Retail experience + supervisory

Tools

POS systems

Excel

Job description

Walmart in Ocala, FL seeks an Operations Manager to lead customer service excellence, drive sales and manage budgets. You will supervise hourly associates, promote a culture of belonging, and ensure compliance with safety and asset-protection standards.

The role emphasizes community outreach, data-driven decisions, and continuous improvement to deliver a high-quality shopping experience for customers.