Community Experience Coordinator

Regus Management Group, LLC; Kansas City (MO); Presencial; USD 38.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work life balance

PTO and holidays

401K with company match

Health benefits for full-time staff

Descripción de la vacante

IWG seeks a Community Associate in Kansas City, MO, onsite. You will support customers across a range of services within the center, helping with bookings, Wi-Fi access, directions, and refreshments to ensure smooth daily operations.

You’ll handle invoicing, service charges, and front-desk tasks, while coordinating events and keeping the center welcoming. Strong communication and a proactive, customer-focused mindset are essential.

Formación

• 1+ years of customer service experience
• Ability to own problems and resolve them
• Positive, adaptable attitude and fast-changing environment
• Experience using MS Office and basic IT equipment

Responsabilidades

• Assist customers with inquiries, directions, and room setups
• Process and charge services, manage invoices and tickets
• Coordinate events and network activities for the center
• Maintain center cleanliness, organize mail, and communicate updates to customers

Conocimientos

Customer service

Excellent communication

Problem solving

Multitasking

Herramientas

MS Office

Descripción del empleo

IWG seeks a Community Associate in Kansas City, MO, onsite. You will support customers across a range of services within the center, helping with bookings, Wi-Fi access, directions, and refreshments to ensure smooth daily operations.

You’ll handle invoicing, service charges, and front-desk tasks, while coordinating events and keeping the center welcoming. Strong communication and a proactive, customer-focused mindset are essential.