Community Experience Associate

Regus; Milwaukee (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

401(k) with company match

Health care coverage

Bonus program

Job summary

IWG seeks a friendly Community Associate to work at our Glendale center. You will build and nurture a local business community, handle day-to-day customer needs, and manage center operations to ensure a smooth experience for all members.

Responsibilities include assisting with Wi‑Fi, directions, printing, invoicing, and coordinating center events. A background in customer service and MS Office proficiency are preferred, with 18+ years old and legal work eligibility in the US.

Qualifications

• A good communicator with the ability to build strong professional relationships.
• Happy taking ownership of problems and solving them.
• Positive, enthusiastic and able to adapt to fast-changing situations.
• Experience and confidence using MS Office and other basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Create and maintain your own community within the center across a variety of industries.
• Assist customers with everyday needs: Wi‑Fi codes, directions, packages, printing, and invoice questions.
• Ensure services are properly charged and invoices are accurate.
• Plan and execute local networking events and center projects.
• Keep the center tidy and prepared for the day and help set up meeting spaces.

Skills

Communication

Customer service

Problem solving

MS Office

Adaptability

Work eligibility

Tools

MS Office

Job description

IWG seeks a friendly Community Associate to work at our Glendale center. You will build and nurture a local business community, handle day-to-day customer needs, and manage center operations to ensure a smooth experience for all members.

Responsibilities include assisting with Wi‑Fi, directions, printing, invoicing, and coordinating center events. A background in customer service and MS Office proficiency are preferred, with 18+ years old and legal work eligibility in the US.