Student Housing Leasing & Experience Specialist

The Scion Group; City of Ithaca (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group is seeking an Experience Team Member in Ithaca, NY, to blend marketing, relationship building, administration and customer service in a fast-paced collegiate setting.

The role emphasizes exceptional interpersonal skills, problem solving and a strong work ethic, with responsibilities spanning customer experience, sales execution, and property operations at the assigned community.

Qualifications

• Customer-centric mindset and ability to adapt to a changing environment.
• Strong communication and interpersonal skills with diverse populations.
• Reliable self-discipline and willingness to work day and on-call hours.

Responsibilities

• Prioritize customer interactions; provide tours of community and amenities.
• Support sales by addressing objections and facilitating engagement initiatives.
• Assist with local marketing messaging and social media efforts.
• Plan, promote and execute customer experience initiatives.
• Maintain positive representation of the community at all times.
• Log and manage packages; help with office, clubhouse, and grounds upkeep.

Skills

Customer-centric mindset

Agility

Communication skills

Interpersonal skills

Reliability

Flexibility

On-call readiness

Job description

The Scion Group is seeking an Experience Team Member in Ithaca, NY, to blend marketing, relationship building, administration and customer service in a fast-paced collegiate setting.

The role emphasizes exceptional interpersonal skills, problem solving and a strong work ethic, with responsibilities spanning customer experience, sales execution, and property operations at the assigned community.