Community Experience Coordinator

Regus; Shelton (CT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with match

Health care

Bonus plan

Career growth

Casual dress

Job summary

IWG is seeking a Community Associate in Shelton, CT to manage customer needs and center operations. You’ll help customers with inquiries, set up rooms and equipment, and ensure smooth daily center activities.

You’ll coordinate events, process invoices, and maintain a welcoming environment while promoting a strong work-life balance and professional growth opportunities. This role offers competitive benefits and a collaborative team culture.

Qualifications

• 1+ years of customer service experience
• Ability to own and resolve problems
• Positive, enthusiastic and adaptable to fast-changing situations
• Proficient in MS Office and basic IT equipment
• Legally eligible to work in the United States and 18+ years old

Responsibilities

• Assist customers across the center with inquiries and needs
• Set up rooms, Wi-Fi codes, and equipment for meetings
• Process invoices and ensure accurate service charges
• Plan and coordinate center networking events and invites
• Maintain center organization and cleanliness throughout the day

Skills

Customer service

Problem solving

Communication

MS Office

Tools

MS Office

Job description

IWG is seeking a Community Associate in Shelton, CT to manage customer needs and center operations. You’ll help customers with inquiries, set up rooms and equipment, and ensure smooth daily center activities.

You’ll coordinate events, process invoices, and maintain a welcoming environment while promoting a strong work-life balance and professional growth opportunities. This role offers competitive benefits and a collaborative team culture.