Community & Events Coordinator

IWG plc; Brunswick (OH); On-site; USD 49,594,000 - 55,104,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 company holidays

401K with company match

Health care

Bonus plan

Career development

Casual dress code

Job summary

IWG plc in Brunswick, OH is seeking a Community Associate to support members and help run the center smoothly. You’ll handle member inquiries, manage the front desk, and assist with events and daily operations to keep the space welcoming and efficient.

You’ll coordinate with the Community Manager, resolve issues, process requests, and ensure accurate billing and invoicing for services used. A positive attitude and strong communication are essential for success.

Qualifications

• 1+ years of customer service experience.
• Able to manage multiple tasks and priorities.
• Proficient with MS Office and basic IT equipment.
• Legally eligible to work in the United States and 18+.

Responsibilities

• Maintain a welcoming community in the center for customers.
• Support daily operations, inquiries, and bookings.
• Assist with events, posters, and center setup.
• Process requests, verify invoices, and close tickets.

Skills

Customer service

Communication

Problem solving

Adaptability

Tools

MS Office

Job description

IWG plc in Brunswick, OH is seeking a Community Associate to support members and help run the center smoothly. You’ll handle member inquiries, manage the front desk, and assist with events and daily operations to keep the space welcoming and efficient.

You’ll coordinate with the Community Manager, resolve issues, process requests, and ensure accurate billing and invoicing for services used. A positive attitude and strong communication are essential for success.