Community Experience Associate

Regus Management Group, LLC; Milwaukee (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401k match

Health care

Quarterly bonus

Training & development

Business casual attire

Job summary

IWG is hiring a Community Associate at our Brookfield center. You’ll work closely with customers across industries to create and maintain a thriving community within the center, handling administrative and support needs so clients can focus on their business.

A typical day includes greeting customers, assisting with WiFi codes, printing, invoices, and setting up meeting rooms and AV. You’ll also coordinate events with the Community Manager and help keep the center tidy, organized, and

Qualifications

• 1+ years of customer service experience.
• Ability to manage multiple tasks while delivering excellent service.
• Strong communication and relationship-building skills.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers with day-to-day requests and inquiries.
• Open tickets for service requests and track resolutions; manage invoices.
• Set up meeting rooms, projectors, and printing needs; assist with WiFi codes.
• Support events planning and center communications with the Community Manager.

Skills

Customer service

MS Office

Communication

Multitasking

Job description

IWG is hiring a Community Associate at our Brookfield center. You’ll work closely with customers across industries to create and maintain a thriving community within the center, handling administrative and support needs so clients can focus on their business.

A typical day includes greeting customers, assisting with WiFi codes, printing, invoices, and setting up meeting rooms and AV. You’ll also coordinate events with the Community Manager and help keep the center tidy, organized, and