Community Experience Associate

International Workplace Group plc; Memphis (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 company holidays

401K with company match

Health care for full-time staff

Quarterly bonus plan

Bright and inspiring work environment

Training and development

Business casual attire

Job summary

International Workplace Group plc (IWG) in Memphis, Tennessee, is seeking a friendly Community Associate to welcome and support customers in a busy on-site center. You will maintain your own community within the center, handle administrative tasks, assist customers with Wi‑Fi, directions, projects, and ensure accurate invoicing as services are delivered.

A typical day includes opening the center, helping walk-in customers, organizing posters, coordinating events, and connecting clients with

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with MS Office and basic IT equipment.

Responsibilities

• Greet customers and manage center operations.
• Assist customers with inquiries, directions, and setup (Wi‑Fi, projectors).
• Process invoices and ensure services are correctly charged.
• Coordinate events and networking activities within the center.

Skills

Customer service

MS Office

Communication

Tools

MS Office

Job description

International Workplace Group plc (IWG) in Memphis, Tennessee, is seeking a friendly Community Associate to welcome and support customers in a busy on-site center. You will maintain your own community within the center, handle administrative tasks, assist customers with Wi‑Fi, directions, projects, and ensure accurate invoicing as services are delivered.

A typical day includes opening the center, helping walk-in customers, organizing posters, coordinating events, and connecting clients with