Community & Events Coordinator

IWG plc; Indianapolis (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401K with company match

Health care

Job summary

IWG plc is hiring a Community Associate to manage and nurture a center community on-site in Indianapolis. You will handle customer requests, coordinate meetings, and ensure smooth daily operations while delivering high-quality service.

The role emphasizes multitasking, strong communication, and the ability to adapt to a fast-paced environment, with a focus on customer satisfaction and operational efficiency.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and relationship-building skills.
• Able to manage multiple tasks in a fast-changing environment.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Create and maintain a welcoming community within your center.
• Handle administrative and support needs for customers and invoices.
• Set up equipment (Wi-Fi, projector) and assist with meeting spaces.
• Respond to customer inquiries about services, directions, and packages.
• Organize in-center events and aid in networking activities.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Tools

MS Office

Job description

IWG plc is hiring a Community Associate to manage and nurture a center community on-site in Indianapolis. You will handle customer requests, coordinate meetings, and ensure smooth daily operations while delivering high-quality service.

The role emphasizes multitasking, strong communication, and the ability to adapt to a fast-paced environment, with a focus on customer satisfaction and operational efficiency.