Community Engagement Lead

Lululemon Athletica; Greenwich (CT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

People networks, mentorship programs

Job summary

lululemon in Greenwich, CT is seeking a Community Specialist to execute the store's community strategy, build connections with ambassadors and local studios, and support product seeding and events.

You will deliver a world-class guest experience on the floor, translate community partnerships into guest value, and collaborate with store leadership to grow our local presence through inclusive, active engagement.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
• Education: High school diploma/GED/equivalent, or above
• Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities

Responsibilities

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Job description

lululemon in Greenwich, CT is seeking a Community Specialist to execute the store's community strategy, build connections with ambassadors and local studios, and support product seeding and events.

You will deliver a world-class guest experience on the floor, translate community partnerships into guest value, and collaborate with store leadership to grow our local presence through inclusive, active engagement.