Community Engagement & Events Associate

Regus; Oshkosh (WI); On-site; USD 20,627 - 29,379; Full time

Benefits offered by this job

Work‑life balance

Paid time off (PTO)

Company holidays (11/year)

401(k) with company match

Health care for full‑time staff

Quarterly bonus plan

Professional work environment

Training and development

Business casual attire

Job summary

Regus is seeking a Community Associate to help create a welcoming center community and support customers across industries. You will handle daily admin tasks, assist with printing, invoicing, and room setup, and resolve inquiries to keep members focused on their business.

You will engage with customers, coordinate events with the Community Manager, and maintain an organized, professional environment. A background in customer service and proficiency with MS Office are valued.

Qualifications

• 1+ years of customer service experience or similar role.
• Strong communication skills and ability to relate to diverse customers.
• Proactive problem solving and ownership mindset.
• Comfort with MS Office and basic IT equipment.

Responsibilities

• Assist customers across industries and build a community within the center.
• Handle daily admin tasks and support needs to keep customers focused on their business.
• Open/close center operations, manage inquiries, and coordinate room setups and printing.
• Process invoices, assist with Wi‑Fi code changes, and track service requests.
• Collaborate with the Community Manager to plan events and promote member benefits.

Skills

Customer service

Communication

Relationship building

Problem ownership

Adaptability

Tools

MS Office

Job description

Regus is seeking a Community Associate to help create a welcoming center community and support customers across industries. You will handle daily admin tasks, assist with printing, invoicing, and room setup, and resolve inquiries to keep members focused on their business.

You will engage with customers, coordinate events with the Community Manager, and maintain an organized, professional environment. A background in customer service and proficiency with MS Office are valued.