Hayward Branch Manager - Growth & Service Lead

AppleOne Employment Services; Hayward (CA); On-site; USD 75,000 - 108,000; Full time

Job summary

AppleOne Employment Services in Hayward, CA seeks an experienced Branch Manager for a direct-hire role in a full-service banking and consumer lending environment. You will oversee daily branch operations, lead a high-performing team, drive deposit growth, strengthen customer relationships, ensure tight regulatory compliance, and elevate customer experience.

This leadership position requires strategic coaching, performance management, and community engagement to build a positive branch culture

Qualifications

• Minimum 7 years of experience in a branch banking environment.
• Minimum 5 years of branch management experience.
• Minimum 3 years managing complex business and consumer accounts.
• Proven sales ability with documented branch growth results.
• Strong knowledge of branch banking operations, customer service standards, and deposit products.

Responsibilities

• Manage the daily operations of a full-service bank branch, including staffing, customer service, sales performance, compliance, security, and overall branch administration.
• Lead, coach, train, and develop branch employees through regular one-on-one meetings, performance feedback, sales coaching, and career development conversations.
• Drive branch growth through sales strategies, deposit growth initiatives, outbound calling, relationship building, cross-selling, and community networking.
• Monitor branch performance, profitability, transaction trends, expenses, audit readiness, and operational quality controls to ensure alignment with bank policies and goals.
• Resolve complex customer service issues, support business and consumer account needs, and maintain a welcoming, customer-first branch environment.
• Participate in community and business organizations while supporting CRA-related activities and local relationship-building efforts.

Skills

Branch leadership

Sales leadership

Customer service

Regulatory compliance

Team development

Communication

Microsoft Office

Banking software

Tools

Banking software

MS Office

Job description

AppleOne Employment Services in Hayward, CA seeks an experienced Branch Manager for a direct-hire role in a full-service banking and consumer lending environment. You will oversee daily branch operations, lead a high-performing team, drive deposit growth, strengthen customer relationships, ensure tight regulatory compliance, and elevate customer experience.

This leadership position requires strategic coaching, performance management, and community engagement to build a positive branch culture