Community Director: Lead, Delight Residents, Drive Growth

Elmington; Urbana (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Bedrock Property Management in Urbana, IL is seeking a Community Director to lead day-to-day operations, oversee staff, manage vendor relations, and drive leasing performance. You will ensure resident satisfaction, maintain financial reporting, and meet occupancy and revenue goals while upholding company standards.

This leadership role requires strong communication, organization, and people management, with a focus on integrity, teamwork, and continuous improvement across the community you

Qualifications

• Minimum 2 years of multi-family property management experience.
• Experience as Community/Property Manager preferred.
• Strong communication and leadership abilities.
• Commitment to resident satisfaction and service quality.
• Knowledge of federal fair housing standards is desired.

Responsibilities

• Provide exemplary customer service to residents.
• Stewards financial management with daily/weekly reports.
• Ensure team compliance with fair housing laws.
• Mentor staff and develop professional skills.
• Communicate company policies and announcements.
• Represent the company to residents, vendors, and owners.
• Oversee property maintenance and work orders.
• Respond to issues after hours when needed.
• Drive property performance through events and marketing.
• Train onsite staff and model core values.

Skills

Communication skills

Organizational skills

Customer service orientation

Revenue & occupancy focus

Staff leadership

Vendor management

Problem solving

Attention to detail

Job description

Bedrock Property Management in Urbana, IL is seeking a Community Director to lead day-to-day operations, oversee staff, manage vendor relations, and drive leasing performance. You will ensure resident satisfaction, maintain financial reporting, and meet occupancy and revenue goals while upholding company standards.

This leadership role requires strong communication, organization, and people management, with a focus on integrity, teamwork, and continuous improvement across the community you